Returns & Exchanges
At Toor Knives, we stand by the quality of our craftsmanship and want you to be completely satisfied with your purchase. We offer a 30-day window for returns and exchanges on all unworn and unwashed apparel and accessories.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
- 3.Ship the Package
Drop off your package at any authorized carrier location, ensuring the barcode is clearly visible for scanning.
- 4.Receive Refund or Exchange
After our team inspects the returned goods, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.